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ABOUT US

Company NameTEC Co., Ltd.
Company Address
6F Grandprix 11 building 3-3-9 Nishinakajima 
Yodogawa-ku Osaka-city Japan 532-0011
Telephone no.TEL:06-6301-1771 
Office hours9:00~18:00
Company websitehttp://tecnosite.co.jp/ja/
Date of establishmentDecember 20, 1990
President / CEOHideki Kochiyama
Capital¥38,000,000 (Japanese Yen)
Main productsComputer-related equipments and miscellaneous goods,
Necessary charges other than product priceConsumption tax, transfer fee, cash on delivery fee
Estimated Delivery TimeWithin the next 14 days after completing your order.
Payment methodPlease pay the delivery person the cash on delivery fee upon delivery of the product. 
Cash on delivery fee will be added when ordering. 
・ Bank transfer (shipping after payment) 
We will contact you by email after your order, so please make a transfer at your nearest financial institution. 
Transfer fee will occur separately. 
If payment can not be confirmed within 7 days after order completion, we will cancel your order. 
・ Credit cards 
VISA, MASTER, JCB, AMEX, Diners Club cards can be used. 
・ Payment of PayPal (account is required in advance).
Payment deadlineIt conforms to each payment method.
Return / Exchange / Cancellation of Order (About Cancellation)
-Cancellation of your order, please contact us within 7 days from the arrival of the product for return, we will only accept returns if the product is unopened
You will be responsible for the cost of the return shipping. 

In the following cases, we can not accept returns. 
- Unpacked, opened products. 
- Product registered user, warranty completed. 
- After receipt, the product in which the product or outer box is damaged or damaged. 
- Returned goods without prior notice.
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・ About the correspondence when there is a defect in the delivered product.
When there is a defect upon receiving the product, we will replace the product. Please contact us within 7 days after the product arrives 
If we decided that it is impossible or extremely difficult to re-deliver for reasons such as the end of production, we may be able to respond by refund .
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In the case of a mistake in the order, etc., prior to shipping notification from our shop , we accept cancellation of shipping and ordering. 
Please contact the following inquiries. 
TEL: 06-6301-1771   info@tecnosite.co.jp